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FrontRunner News

Technology That Is Truly News Worthy

Our Technology Growing Your Firm – That’s Newsworthy.
At FrontRunner, we are constantly advancing our technology solutions and bringing new opportunities to funeral homes. Whatever the latest and greatest release is from our team, we assure you that it will be nothing less than extraordinary. Technology that grows your business, provides efficiency, and offers hundreds of services to your families… if that’s not newsworthy, what is?

See What's New With FrontRunner

Press Releases


Release of the OS5 Built Exclusively for Funeral Professionals

Kingston ON. February 27, 2012: On March 14, 2012 FrontRunner Professional will release its most significant advancement in technology for funeral professionals. The revolutionary OS5 will radically change the way funeral homes adopt and grow their technology needs into the future.

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FrontRunner Professionals's New Online Flower Order Process

Kingston ON. February 27, 2012:FrontRunner Professional has partnered with FloristOne to help funeral homes offer online flower delivery in partnership with flower shops in their home communities. The partnership between FrontRunner and FloristOne will allow funeral homes to continue supporting their local florists

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FrontRunner Professional Set to Release the Veteran's Memorial Wall

Kingston ON. February 23, 2012: FrontRunner Professional is getting set to introduce two new services that will allow funeral homes to honor our veterans and fallen heroes in their communities. The Veterans Memorial Wall and Fallen Heroes Memorial Program will be an extension of the Book of Memories online program built into all FrontRunner web solutions, giving funeral homes and cemeteries a dedicated place on their websites to honor those who stood proud. The Veteran's Memorial Wall and Fallen Heroes Memorial Program will be released as part of FrontRunner Professional's OS-5 Online Launch Event, Wednesday, March 14, 2012.

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FrontRunner releases the all-new WebSuite 4.0

Kingston Ontario: February 11, 2011: WebSuite 4.0 encompasses the profession's most advanced website / kiosk / marketing center, personalization software, and DVD engine all integrated into a one data entry solution. FrontRunner Professional announces today the release of a new solution that is already being hailed as the "best of both worlds" by funeral professionals and the "missing link" by leading Management Software Developers.

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FrontRunner Professional and SympathyNet.com integrate live webcasting

Kingston Ontario: February 11, 2011: FrontRunner Professional, the software development firm that empowers the Matthews IMS, has entered into a strategic Integration Partnership with SympathyNet.com, of Rockaway Park, New York. SympathyNet will offer the optical equipment, software, and the means to webcast a service live over the Internet to subscribers of the Matthews IMS. Both companies feel the real value lies in the unique ability to turn an internet experience into the human experience that families expect and appreciate if they can't attend the service, or are restricted by distance or time constraints.

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FrontRunner Professional introduces the new Digital Video Tributes program

Kingston Ontario: February 11, 2011: FrontRunner Professional introduces the new Digital Video Tributes program With today's changing media advancements, families want and expect more options to meet their changing needs. The new Digital Video Tributes (DVT) eliminates the "pay-per-use" or credit programs allowing funeral professionals to truly reach further with their families and communities.

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Automatically Post Obituaries to Your Funeral Home's Facebook Page

Kingston Ontario: February 11, 2011: With many newspapers making a decision to lessen their circulation dates of their papers, we as the funeral industry are seeing new challenges of informing friends and family of a passing in their community. FrontRunner Professional has released a new feature to help your families announce to their community the passing of their loved one. Utilizing your Facebook Fan / Profile Page (If you don't have one, click here to learn how to create one) you can post the obituary for all of your friends/fans to view. By implementing this into your regular service offering, your funeral home will not only help increase awareness of the service, but also adhere to the latest social mediums — an easy way to constantly get your funeral home name in front of members of your community.
Key Benefits:
• Promote your services and the funeral home — free
• Drive traffic back to your website
• Connect with families you may not have served
• Remove the complications of FaceBook and let us take care of it for you

... Read More




FrontRunner & Gilpin Funeral Chapel in the News

Kingston ON. February 11, 2011:Gilpin Funeral Chapel Managing Funeral Director Robbie Gilpin and Administrative Support Jen Gilpin recently attended a series of workshops provided by FrontRunner Professional offering website and funeral home management software products, introducing new things for 2011. The workshops were held on a Royal Caribbean cruise. There were 15 funeral directors from Canada and the United States.

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FrontRunner Professional announces appointment of Operational Development Team

Kingston ON. February 1, 2011:FrontRunner Professional is pleased to announce their team. FrontRunner continually strives to offer the best products in the market and is dedicated to bringing the right people on board to ensure this happens.

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FrontRunner Professional Releases ObitsForLife

Kingston Ontario: February 1, 2011: FrontRunner Professional releases ObitsForLife.com, a commercial-free online obituary and death notice posting site controlled by funeral professionals to help protect the integrity of their profession, the dignity of the deceased and the trust their families and communities have placed in them.Kingston ON. (February 1, 2011) FrontRunner Professional releases ObitsForLife.com, a commercial-free online obituary and death notice posting site controlled by funeral professionals to help protect the integrity of their profession, the dignity of the deceased and the trust their families and communities have placed in them. Recently, funeral homes, obituaries and death notices have fallen prey to online directory schemes and local newspapers selling out their obituaries to third party marketers and aggressive preneed agents targeting firm's families. "As a funeral director myself, it appalls me to see the travesty of how the sanctity and respect of the deceased is being so abused under these directory schemes.

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FrontRunner Professional introduces new integrated Memorial Donation Handler

Kingston ON. May 1, 2010:FrontRunner Professional today introduced a comprehensive feature that is included in all of their current website and IMS systems. The Memorial donation Handler is an integrated component of "The Perfect Website™", "ArrangingDirector™" and IMS systems offered by FrontRunner Professional. It allows funeral homes to facilitate complete fulfillment of memorial donations from their funeral homes website, optional Kiosk or Memorial Donation Desk configurations.

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FrontRunner Professional unveils new strategic initiatives

Kingston ON. March 1, 2010:FrontRunner Professional announced today that it is unveiling a comprehensive series of solutions and initiatives designed to help empower not only its customers, but the funeral profession as a whole. These initiatives are designed to help the profession take back their property, take back their revenue streams and take back control of their obits, death notices and online memorial programs.

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FrontRunner Professional and Matthews steps up support for Haitian Relief

Kingston ON. January 19, 2010: FrontRunner Professional and Matthews International announced today that it will make a donation of $5,000 from the companies and on behalf of its valued IMS customers to OxFam. The donation will be used to help the Haitian people in their time of need.

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FrontRunner Professional releases its "Buyers Assurance Program"

Kingston ON. January 1, 2010: In response to recent articles that are raising serious questions as to the motives and practices of some technology companies and .com directory schemes, FrontRunner Professional announced today the release of its new Buyers Assurance Program. Simply put, the Buyers Assurance Program is all about your peace of mind and keeping you in control. Our peace of mind comes from knowing that as long as we keep doing our job right, you'll want to stay with our technology solutions

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Get personalized email addresses with Business Domain Email Addresses

Kingston Ontario: If someone found your email address a month after it was written down, would they know where it was from? Does it sound like a personal email address? Does it sound temporary? Now, we offer one of the easiest and most inexpensive ways to upgrade your image;

... Read More




New ads added to our ready-to-use newspaper ad library

Just in time to combat economic hardship.
These ads tell your community that when times are tough, you're the smart choice.

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Workshops & Seminars


Join us for our upcoming workshop and seminars. We will cover new advancements in funeral technology, things to be aware of in the funeral industry, advanced training on FrontRunner web solutions, apps, and so much more. Some webinars & seminars are held online; others across the U.S.A and Canada; and even one each year on a Caribbean cruise. Wherever it is – we welcome you to join us.

View Our Workshop & Seminar Schedule >>



Conventions


At FrontRunner, we attend anywhere from 15–30 funeral association conventions each year so keep an eye out for us in your area. We will be sure to list our location and all speaking opportunities at upcoming funeral conventions and if you are planning on attending, don’t be shy — we would love to meet you.

View Our Upcoming Conventions >>